In order to let you get a assured shopping experience on Behatsjordan store. We provide a 30-day return and exchange service for each order.
If you want to apply for a return, please contact Behatsjordan customer service via whatsapp or email. Before returning the product, please ensure that the product is in a brand new state: keep all labels intact, and ensure the goods not used, not worn, not changed or not cleaned, etc. If you meet the return and exchange conditions within the specified time, you can enjoy the return and exchange service, otherwise, we will not accept returns and exchanges.
—-If it is not a quality problem and the buyer want to return or exchange the goods, the buyer has to pay all shipping costs. We support returns or exchanges.
—-If the product has quality problems or the model and size are inconsistent with the order, we will be responsible.
—-If the goods are intercepted by the customs, we will send them to you again. (But we will only resend it once)
Returns and exchanges are not accepted in the following situations:
1) Commodities that have been used, damaged, changed or cleaned.
2) You ordered the wrong model or size of the product yourself.
3) Goods whose outer packaging is damaged due to irresistible factors in the shipping process and require return.
4) Commodities that exceed the 30 days return period.